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Guarantee terms:

Dear customer: All products manufactured by Live Company
up 2 three years from manufacturing date are covered by
guarantee services.
Within Tehran city are Live company makes every effort to
provide guarantee services at the consumer’s place. When this
is not possible a replacement chair will be provided for duration
of repair services.
The guarantee period will start at the date recorded on the sale
invoice. Where invoice is not available, the manufacture date
will be used

Following is not covered by guarantee:

    Damages to covering as result of marking burns tear with
     sharp appliances, natural leather wrinkle and exposure to
     strong sunlight.

    Damages due to strong impact during transportation
    Repair of product by craftsman not authorized by Live
     company.

    Continuous usage of chair on uneven surfaces.
    Product with tempered serial number, or unmaking
     serial number with that of guarantee card.

 

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